3Dio Support Forum

Welcome to our new forum! If you have a question, we've got an answer.
Login to post a new question or topic.

How much does it cost to ship?

  • To get an accurate shipping quote, simply enter the items you wish to purchase to your cart and proceed to the checkout process. Enter your shipping address and click the 'Continue to Shipping' button. On the shipping page, all shipping carrier and rate options that available for your address will be presented.

    All shipments automatically include 'Signature Required' service to ensure your package is never left unattended during transit and to avoid theft.

    Domestic Shipments
    We use US Postal Service & UPS for domestic orders (All 50 states).

    International Shipments
    We use DHL & UPS for international orders. Shipping costs and VAT/Customs duties vary from country to country and the cost depends on the shipping service you choose during the checkout process as well as your shipping address.

    3Dio does not collect VAT and/or customs duties on behalf of the customer. These charges are invoiced and collected by the shipping carrier (DHL/UPS) prior to delivery. VAT and customs duties are not included in the shipping cost.

    Check the VAT rate and customs duties for your country: VAT Rates By Country

    For more information about shipping, see our shipping policy.

  • Hi @Amelia Smith,

    You can find our return and warranty policies here:

    Let us know if you need anything else.

    Thank you,
    3Dio Customer Care

  • @Amelia Smith Hello amelia if you want to read return policies of only 3diosound .com you can refer: https://3diosound.com/pages/returns-warranty-policy

    For other information regarding the return and refund policy of many brands and companies you can check: returns and refund

    Hope this was helpful for you.

Please login to reply this topic!