Posts made by 3Dio

• RodeCaster Pro 2 + 3dio FS XLR microphone settings for OBS streams

  Hi @Cansu Duygu İTAL, Thank you for your question. With the 3Dio connected, if you're getting a stereo signal on the RC2 (either confirmed via direct headphone monitoring from the RC2, or via vis...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  9/2/25, 9:55 AM
• Random Intermittent Static

  Hi @Sofia Perez, Thank you for your post. I'm sorry to hear you're having issues with your mic. Also, thank you for the video. That is very helpful. It sounds like it’s time to change the ...

  posted in Troubleshooting

  

  3Dio
  8/27/25, 12:58 PM
• Ear Canal Extension for 3Dio Free Space Model

  Hello, Thank you for your question. While there is currently no way to modify or extend the ear canal of our existing models, we are working on a new model that will have deeper ear canals and wi...

  posted in Product Information

  

  3Dio
  8/27/25, 12:53 PM
• Capsule Noise Specs & Application

  Hi @Mark W, Thank you for your post. Great question! Apologies for the delay in responding. The reason you see the difference of 9dB and the FS and FS XLR microphones showing a lower self-noise i...

  posted in Product Information

  

  3Dio
  4/7/25, 3:31 PM
• "3dio FS” left-right sound balance.

  Hi 성찬 황, It is difficult to tell from a cellphone screenshot whether the imbalance exceeds 1dB. We don't use the method of tapping on the center enclosure to determine any imbalance. If you are l...

  posted in Troubleshooting

  

  3Dio
  3/10/25, 12:31 PM
• "3dio FS” left-right sound balance.

  Hello 성찬 황, Thank you for reaching out to us. I'm sorry your mic doesn't have proper L/R balance. We match all microphones to have identical sound output within 1dB between L&R ears. Therefor...

  posted in Troubleshooting

  

  3Dio
  3/6/25, 2:14 PM
• Cable Recommendations

  Hi @nghi le, If the audio signal is weak, it is most likely due to a weak or dead 9V battery inside the mic. The 3.5mm output on all of our microphones is powered by a 9V battery inside the mic. ...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  2/10/25, 3:38 PM
• will a foam head improve the binaural recording capability

  Hi @Kim N Munro, Thank you for your question. Yes, a dummy head will increase the binaural nature of the microphone as it will more closely mimic the reflections similar to a human head. We do no...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  2/7/25, 4:53 PM
• Crackling and Delay in monitoring/recording

  Hi @Gina Greco, Hmmm, okay thank you. Would it be possible for you to send us an audio recording of the crackling sound? Our email is customercare@3diosound.com. Also, what interface are you usin...

  posted in Returns, Repairs & Warranty

  

  3Dio
  2/4/25, 1:28 PM
• Crackling and Delay in monitoring/recording

  Hi @Gina Greco, Sorry to hear about that. Are you able to get a sustained good signal without recording or running it through OBS on your computer? Just connected to your audio interface or mixer...

  posted in Returns, Repairs & Warranty

  

  3Dio
  2/3/25, 5:15 PM
• Best mic for zoom F4

  Hi @Kim N Munro, Thank you for reaching out to us. The answer to your question depends on how you plan to use the mic. Here are some things to consider: Phantom Power Battery Drain: The Zoom F4 ...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  1/6/25, 12:14 PM
• Brand new Free Space XLR has bad audio distortion

  Hi @Chase Carroll, Thank you for reaching out to us. I'm sorry to hear you're mic isn't working with your setup. First, can you confirm that you have the '48V' phantom power on the MiniFuse turne...

  posted in Returns, Repairs & Warranty

  

  3Dio
  12/17/24, 1:14 PM
• 3DIO randomly stopped picking up audio

  Hi @Maple Rosswood, Thank you for giving that a try. Can you tell me a little bit more about the issue?Was the microphone working properly when you received it?What equipment are you plugging the...

  posted in Troubleshooting

  

  3Dio
  12/10/24, 12:43 PM
• 3DIO randomly stopped picking up audio

  Hi @Maple Rosswood, Thank you for reaching out to us. I'm sorry to hear you're having trouble with your mic. Have you tried replacing the 9V battery? When the level of the battery inside the micr...

  posted in Troubleshooting

  

  3Dio
  12/4/24, 1:14 PM
• Black Felt Cover

  Hello @Corry Owen, Thank you for your question. Apologies for the delay. The black felt cover on the microphone capsules used in the FS and FS XLR microphones does not have any effect on the soun...

  posted in Product Information

  

  3Dio
  11/26/24, 12:29 PM
• Diminished sound quality. Hoping to start repair process!

  Hi @Alex Davis, Thank you for reaching out to us. First, can you please tell me what you're connecting the mic to? What device? Audio interface? Digital recorder? Mixing console? Regarding the d...

  posted in Returns, Repairs & Warranty

  

  3Dio
  5/23/24, 12:23 PM
• How do the ears alter the frequency response of the microphones?

  Hi @Blake Galbraith, Thank you for reaching out to us. Great question! The general peak area range is quite large and is between 6-12kHz, but typically hovers around 8-10kHz. However, it depends ...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  3/11/24, 1:21 PM
• Won’t work used once.

  Hi @Dayna Renaud, Thank you for reaching out to us. Have you tried replacing the 9V battery inside the mic? If the power switch was left in the ON position, the battery inside is most likely the ...

  posted in Returns, Repairs & Warranty

  

  3Dio
  3/6/24, 12:15 PM
• How does panning work with the Free Space XLR Binaural Microphone + phantom power

  Hi @John , Thank you for your questions. By default, the channels on the Zoom H6 will be centered. You must update the individual channel settings to pan them left and right, accordingly. You can...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  2/8/24, 2:13 PM
• Left ear microphone won't work

  Hi @Olivia Moran, Thank you for reaching out to us. Have you replaced the 9V battery inside the mic? There is a 9V battery that powers the capsules. If the battery level is low, one or both ears ...

  posted in Returns, Repairs & Warranty

  

  3Dio
  1/29/24, 8:44 PM
• Foam inside of left ear has fallen off.

  Hi @Lilyanne Metcalfe, Thank you for your question. The black foam cover of the capsule is to keep dust & debris from getting inside the microphone capsule. This cover is applied by our capsu...

  posted in Returns, Repairs & Warranty

  

  3Dio
  12/4/23, 11:24 AM
• 3Dio cracking and audio distortions

  Hi @Aria Laca, Apologies for the delay in responding. Thank you for the audio recordings. That is very helpful. The lack of a microphone stand should not cause the static sound you're hearing. I...

  posted in Troubleshooting

  

  3Dio
  11/7/23, 2:04 PM
• 3Dio cracking and audio distortions

  Hi @Aria Laca, I'm sorry to hear your mic is having issues. Can you please share an audio/video clip of the distortion you're experiencing so we can hear what you're hearing? Also, have you tried...

  posted in Troubleshooting

  

  3Dio
  10/20/23, 10:56 AM
• 3DIO + Steinberg + OBS please help

  Hi @taekonv55 , Thank you for posting your question. 3Dio microphones contain two omnidirectional capsules in each ear. Omnidirectional microphones capture sound in all directions, just like our ...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  9/19/23, 11:00 AM
• 3dio not working with 2 mixers

  Hi @Liz Schvifty, Thank you for reaching out to us. Have you tried replacing the 9V battery? When the level of the battery inside the microphone is low or dead, then the microphone will stop work...

  posted in Troubleshooting

  

  3Dio
  9/4/23, 12:34 PM
• PreSonus Audiobox 96 and 3Dio Stopped Working...

  Hi @Josie Paolini, Thank you for reaching out to us. I’m sorry to hear you’re having trouble with the microphone. I’m happy to help troubleshoot. Is your microphone an FS or FS ...

  posted in Troubleshooting

  

  3Dio
  8/18/23, 3:53 PM
• Right ear has a cackling sound and sometimes the sound cuts off

  Hi @li yu, Great! Thank you for letting us know. Feel free to reach out again if you have any other questions. Best regards,~Brian3Dio Customer Care 

  posted in Troubleshooting

  

  3Dio
  8/7/23, 12:54 PM
• Not working with Mackie mixer

  Hi @Hannah White, Yes, by TRS, I mean stereo. TRS stands for Tip, Ring, Sleeve. It is the same connector as an Aux cable for a car or home stereo. The Behringer microamp doesn't support stereo, s...

  posted in Troubleshooting

  

  3Dio
  8/7/23, 12:30 PM
• Right ear has a cackling sound and sometimes the sound cuts off

  Hi @li yu, Thank you for the additional info. The reason why you're getting the crackling sound is because you're not applying 48V phantom power to the microphone when connecting the 3Dio to the ...

  posted in Troubleshooting

  

  3Dio
  8/2/23, 1:18 PM
• Right ear has a cackling sound and sometimes the sound cuts off

  Hi @li yu, Thank you for reaching out to us. I'm sorry to hear you are experiencing this issue. Was the microphone working properly when you received it?Are you applying 48V phantom power to the ...

  posted in Troubleshooting

  

  3Dio
  7/31/23, 1:48 PM
• Not working with Mackie mixer

  Hi @Hannah White, Thank you for the additional info. Just so I understand you correctly, you were able to verify a stereo binaural signal from the microphone into the mixing console? And you conf...

  posted in Troubleshooting

  

  3Dio
  7/31/23, 1:41 PM
• how to livestream to tiktok?

  @heathcote heathcotegeo, Yes, we still recommend it for the reasons mentioned in the last post. The iRig stream isn't designed for stereo microphone inputs, therefore the iRig Pro Duo is still bes...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  7/26/23, 2:15 PM
• Not working with Mackie mixer

  Hi @Hannah White, Thank you for your question. I'm happy to help. I'm not sure what model of Mackie mixer you have, but these instructions should be universal. 1) Turn the Phantom Power on the m...

  posted in Troubleshooting

  

  3Dio
  7/25/23, 12:57 PM
• left capsule perfect, right capsule silence

  Hi @Shichun , Thank you for giving the battery swap a try. I'm sorry to hear that didn't fix the issue. Please reach out to us directly at customercare@3diosound.com so we can further assist you....

  posted in Troubleshooting

  

  3Dio
  7/11/23, 12:09 PM
• left capsule perfect, right capsule silence

  Hi @Shichun , Thank you for posting your issue. First, have you replaced the 9V battery inside the mic? If the battery inside the mic is dead or low power, then usually one of the capsules will b...

  posted in Troubleshooting

  

  3Dio
  7/3/23, 1:42 PM
• My 3dio fs have no sound (using focusrite scarlett 2i2)

  Hi @ml ml, I'm sorry to hear you're not getting any sound with your audio setup. Here are a few things to check: Replace the 9V battery inside the 3Dio mic. If the battery level is low, then th...

  posted in Troubleshooting

  

  3Dio
  6/23/23, 11:41 AM
• Does 3Dio Offer a Calibration File?

  We do not offer calibration files.   Calibration files are typically offered by manufacturers of measurement microphones. Measurement microphones are often used in scientific applications wh...

  posted in Product Information

  

  3Dio
  5/24/23, 12:54 PM
• Presonus Studio 24C - 3Dio FS XLR

  Hi @Kristian Kubálek, Thank you for the question. If you use the XLR outputs on the 3Dio, you are probably already aware that you must provide phantom power through the XLR cables in order...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  5/1/23, 12:47 PM
• which 3dio microphone model is best to work with in-ear earphones?

  Hi Jonny, Thank you for your question. As of May 2023, we do not have a microphone that is designed to accommodate IEMs or earbuds. While our microphones can be used for headphone testing (primar...

  posted in Troubleshooting

  

  3Dio
  5/1/23, 12:19 PM
• better sound

  Hi @Anastasios Bozinis, Thank you for the question. The answer depends on what you are recording. If you are streaming ASMR, we have already written a post about optimizing audio for ASMR that yo...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  4/24/23, 11:32 AM
• 3dio fs USB mic + Scarlett 2i2 + Canon eos m50 mark ii

  Hi Oxana, Thank you for posting your questions. I'm happy to help troubleshoot. First, the Scarlett 2i2 receives it's power via the USB-C cable. Therefore, the USB-C cable must be plugged into a ...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  4/20/23, 2:22 PM
• 3Dio FS not picking the binaural sound. Also not working with OBS.

  Hello @Adenike Torriani, Thank you for reaching out to us and for the explanation and picture of your audio setup. First, the 1/4" connectors plugged into the Midiplus should be reversed. The bla...

  posted in Troubleshooting

  

  3Dio
  3/30/23, 1:51 PM
• Affirm is not showing at checkout

  Hi @Megan Day, Thank you for reaching out to us. We received your order! It looks like you were able to successfully use our checkout with Affirm. Let us know if you didn't receive the order con...

  posted in Ordering & Shipping

  

  3Dio
  2/25/23, 7:18 AM
• Question Omni pro and zoom routing

  Hi @Ann Van Den Broeck, Apologies about that. I've uploaded a copy of the script in this folder here: https://www.dropbox.com/sh/l4s8mkcr5qz0r42/AADLYz2_-csbD8zAugVXycM3a?dl=0 Please let us know...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  2/22/23, 4:14 PM
• FS pro II + Zoom H8 + Nikon D850

  Hi @Vlad Lek, Thank you for reaching out to us. All 3Dio microphones are compatible with both the Zoom H8 and Nikon D850. To connect to the 3Dio to the Zoom H8, you can use two (2) XLR cables an...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  1/25/23, 2:14 PM
• 3dio fs mic sticker

  Hello @jisoo kim, Thank you for your post. We get this question often from customers asking how to replace the black felt or black circle inside the ear canal. This black circle serves only one pu...

  posted in Product Information

  

  3Dio
  11/28/22, 1:17 PM
• Mounting on a Bike

  Hi @Peter Baert, Thank you for your question! That is a cool project! First, I would recommend getting this to mount to the bike. This should give you the flexibility you need to attach it any pa...

  posted in How To Use a 3Dio Microphone

  

  3Dio
  11/4/22, 3:45 PM
• Place of manufacture

  Hi @Cock Roach, Thank you for our question. The components that make up our products are manufactured in the US, China & the UK. All of our products are designed and assembled in the US. Let...

  posted in Product Information

  

  3Dio
  11/4/22, 3:20 PM
• Lost sound in left side of microphone

  Hi @Olivia Crowley, Thank you for your post. I'm sorry to hear your microphone isn't working properly. We appreciate you describing all of the troubleshooting efforts. You went through many of th...

  posted in Troubleshooting

  

  3Dio
  10/31/22, 3:25 PM
• One side sounds different and quieter (consistently)

  Hi @Wesley Pyburn, Thank you for the info. I'm sorry to hear the right ear sounds louder. I'm happy to help troubleshoot. First, can you describe how you captured the audio? In order to properly ...

  posted in Troubleshooting

  

  3Dio
  9/29/22, 11:24 AM