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One side sounds different and quieter (consistently)

  • Hi.

    I bought a 3Dio FS, and after receiving it, the right sounds consistently louder than the left, and evens sounds a little different. I'm not sure what's going on.

    Here's a sample: Soundcloud


    Spectrum Analyzer

  • Hi @Wesley Pyburn,

    Thank you for the info. I'm sorry to hear the right ear sounds louder. I'm happy to help troubleshoot.

    First, can you describe how you captured the audio? In order to properly test binaural microphones, the left and right ears need to be subjected to the exact same sound source from the same distance. Ideally, a diffuse field environment would be best for this. Without a controlled and calibrated environment, the microphone will not capture sounds evenly.

    Also, can you please confirm the gain and volume settings on your devices are identical throughout the entire signal flow?

    Has the microphone always been this way, or did it recently change?

    Any information you can provide about your audio setup, equipment in use, device settings, etc. would be helpful.

    Best regards,
    3Dio Customer Care

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