Buzzing when touching metal parts of right ear (FS)

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• ys

  yami sensei

  5/21/22, 3:22 PM

  Hello!
  
  As stated in the title, I have an issue with my mic that causes buzzing from the right ear when touching the metal ring or the back side of the mic.
  
  It's really ruining my recordings.
  
  Any help would be greatly appreciated!
  
  Thank you!

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• 

  Audio Wizard

  3Dio Staff member

  5/23/22, 12:39 PM

  Hi @yami sensei, 

  Thank you for reaching out to us. I'm sorry to hear you're getting a buzzing sound with your microphone. There may be a lot of reasons why this is happening, such as faulty cables, poor grounding in the environment, etc.

  To best service this particular issue, we'll need some information regarding your order and verify some info from you. Can you please send us an email at customercare@3diosound.com and we can continue to troubleshoot the issue?

  Best regards,

  ~Brian
  3Dio Customer Care

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