Hi @Hannah White, Yes, by TRS, I mean stereo. TRS stands for Tip, Ring, Sleeve. It is the same connector as an Aux cable for a car or home stereo. The Behringer microamp doesn't support stereo, s...

It works with 48V. thank you.

Hiya - yes, i was getting a stereo binaural signal from the mic using the mackie mixer, and confimred this using the headphone port. then i tried running from the mixer to the listening centre usi...

Hi @li yu, Thank you for the additional info. The reason why you're getting the crackling sound is because you're not applying 48V phantom power to the microphone when connecting the 3Dio to the ...

Was the microphone working properly when you received it? When I first got the mic, I always used the 3.5mm cable and I tried using XLR cables some months ago, and the right ear was cackling since ...

Hi @li yu, Thank you for reaching out to us. I'm sorry to hear you are experiencing this issue. Was the microphone working properly when you received it?Are you applying 48V phantom power to the ...

Hi @Hannah White, Thank you for the additional info. Just so I understand you correctly, you were able to verify a stereo binaural signal from the microphone into the mixing console? And you conf...

Many thanks - that worked as far as the mixer is concerned. However there's another step in the chain - the mixer is then connected to an 8 channel 'listening centre', with 8 stereo headphone ports...

I have a 3DIO FS XLR and I'm using brand new Hosa XLR cables with the mic. When I'm talking into the right ear, it makes an unattractive cackling sound and sometimes the audio just cuts off. This o...

@heathcote heathcotegeo, Yes, we still recommend it for the reasons mentioned in the last post. The iRig stream isn't designed for stereo microphone inputs, therefore the iRig Pro Duo is still bes...

You still advocate for the iRig Pro Duo despite though there is an iRig Stream, right?  Thanks so much!  

Hi @Hannah White, Thank you for your question. I'm happy to help. I'm not sure what model of Mackie mixer you have, but these instructions should be universal. 1) Turn the Phantom Power on the m...

Hi there, I am trying to use the 3dio FS with an 8 channel Mackie mixer. I am using a stereo mini jack to 2 mono 1/4" jack splitter cable. When I plug these into the left/right on one channel of t...

Hi @Shichun , Thank you for giving the battery swap a try. I'm sorry to hear that didn't fix the issue. Please reach out to us directly at customercare@3diosound.com so we can further assist you....

Hello! I changed the battery twice already and the results are still the same. I used 2 new 9v Energizer. Even the official distributor store doesnt know how to fix it and didnt reply to me afterwa...

I changed the 9v battery, but the problem is still the same as the original problem only the left capsule works perfectly, but the right capsule is still silent  

I will buy a new battery to try your suggestion right away! Tho I tried to remove and return the (original included) battery back to the FS and now both capsules have no receiving audio/voice to bo...

Hi @Shichun , Thank you for posting your issue. First, have you replaced the 9V battery inside the mic? If the battery inside the mic is dead or low power, then usually one of the capsules will b...

I recently bought a FS at one of the official distributor store overseas while I was visiting the country The left ear capsule of my FS works well and crystal clear, but the right ear capsule isnt...

Hi @ml ml, I'm sorry to hear you're not getting any sound with your audio setup. Here are a few things to check: Replace the 9V battery inside the 3Dio mic. If the battery level is low, then th...

I using 3diofs and focusrite 2i2 (3rd).however there are no sound in streamlab obs I didn't open the 48V and inst/airI use gain in obs but still a few sound I see those youtube video ther...

We do not offer calibration files.   Calibration files are typically offered by manufacturers of measurement microphones. Measurement microphones are often used in scientific applications wh...

The adapter is a little awkward, but when used with a 3Dio or any other 3.5mm equipped microphone, it can significantly improve the sound quality of your recordings. Using a little digital recorde...

Hi , and thank you , I too have benefited from this information !

@3Dio thank you Brian for taking the time to reply to my question  I am really excited about what you revealed and i really look forward to your new product.  i hope to be able to get m...

Hi @Kristian Kubálek, Thank you for the question. If you use the XLR outputs on the 3Dio, you are probably already aware that you must provide phantom power through the XLR cables in order...

Hi Jonny, Thank you for your question. As of May 2023, we do not have a microphone that is designed to accommodate IEMs or earbuds. While our microphones can be used for headphone testing (primar...

Hello, I have had 3Dio FS XLR for a while and decided to pick it up again, so I bought Presonus Studio 24C and attempted to connect through FS cables. No matter what settings on the Audio Box itsel...

Hi there! I do plenty of reviews with In-ear earphones and Earbuds. And I am considering to purchase one of your products.  May I know which model is best for in-ear earphones and earbuds? ...

Hi @Anastasios Bozinis, Thank you for the question. The answer depends on what you are recording. If you are streaming ASMR, we have already written a post about optimizing audio for ASMR that yo...

Good evening! I have a 3dio microphone, but it has a jack instead of an XLR connection. I would like to ask how I can make my stream sound more professional. It sounds good, but not as perfect as o...

@3Dio  Thank you for your help. What if I connect 3dio fs as XLR via camera audio interface like Saramonic SR-PAX 1? 3.5mm to 3.5 from Saramonic to Canon. Then balanced 1/4 trs to xlr in li...

Hi Oxana, Thank you for posting your questions. I'm happy to help troubleshoot. First, the Scarlett 2i2 receives it's power via the USB-C cable. Therefore, the USB-C cable must be plugged into a ...

Hey As you can see in the topic I'm trying to connect those 3 things. But my problem is that I don't know how to connect all those so that I can monitor the sound at the same time during recording...

Hello @Adenike Torriani, Thank you for reaching out to us and for the explanation and picture of your audio setup. First, the 1/4" connectors plugged into the Midiplus should be reversed. The bla...

Hello,  I have one 3Dio Fs with a Midiplus Smartface II audio interface.  When the Hosa splitter cable is connected to the interface and the mic, the cables pick up the sound, but I can...

Hi @Megan Day, Thank you for reaching out to us. We received your order! It looks like you were able to successfully use our checkout with Affirm. Let us know if you didn't receive the order con...

Hi! I was approved for affirm but it is not showing in checkout. 

Hi @Ann Van Den Broeck, Apologies about that. I've uploaded a copy of the script in this folder here: https://www.dropbox.com/sh/l4s8mkcr5qz0r42/AADLYz2_-csbD8zAugVXycM3a?dl=0 Please let us know...

Thanks! However I cant click the download for 3Dio Omni-Binaural to Ambisonic plugin

interesting information

Hi @Vlad Lek, Thank you for reaching out to us. All 3Dio microphones are compatible with both the Zoom H8 and Nikon D850. To connect to the 3Dio to the Zoom H8, you can use two (2) XLR cables an...

Hi! Tell me please, are these system compatible and work together? Wanna assemble the kit for recording nature sounds with video,and wanna be sure that it all works fine. 

Hello @jisoo kim, Thank you for your post. We get this question often from customers asking how to replace the black felt or black circle inside the ear canal. This black circle serves only one pu...

helloI'm currently using a 3dio fs mic. However, the black circle sponge-like sticker on the inside of the ear has fallen off and it does not work properly. Can this round sponge be purchased separ...

changed the battery and it worked! 

I will try replacing the battery and if that still doesn't work, can you guys take a look at my mic ? I have 2 cables that I've tried and both pull out easily so I think the hole where the cable go...

I can pull very gently with 2 fingers and it will completly pull out of the mic

I bought a new cable but had the same problem but I tried the old cable and now it works. But the problem is that both cables fall really easily out of the hole in the mic. So it is a very loose co...

Hi @Peter Baert, Thank you for your question! That is a cool project! First, I would recommend getting this to mount to the bike. This should give you the flexibility you need to attach it any pa...