Hi @Shichun , Thank you for posting your issue. First, have you replaced the 9V battery inside the mic? If the battery inside the mic is dead or low power, then usually one of the capsules will b...
Hi @Shichun , Thank you for posting your issue. First, have you replaced the 9V battery inside the mic? If the battery inside the mic is dead or low power, then usually one of the capsules will b...
I recently bought a FS at one of the official distributor store overseas while I was visiting the country The left ear capsule of my FS works well and crystal clear, but the right ear capsule isnt...
Hi @ml ml, I'm sorry to hear you're not getting any sound with your audio setup. Here are a few things to check: Replace the 9V battery inside the 3Dio mic. If the battery level is low, then th...
I using 3diofs and focusrite 2i2 (3rd).however there are no sound in streamlab obs I didn't open the 48V and inst/airI use gain in obs but still a few sound I see those youtube video ther...
We do not offer calibration files. Calibration files are typically offered by manufacturers of measurement microphones. Measurement microphones are often used in scientific applications wh...
The adapter is a little awkward, but when used with a 3Dio or any other 3.5mm equipped microphone, it can significantly improve the sound quality of your recordings. Using a little digital recorde...
Hi , and thank you , I too have benefited from this information !
@3Dio thank you Brian for taking the time to reply to my question I am really excited about what you revealed and i really look forward to your new product. i hope to be able to get m...
Hi @Kristian Kubálek, Thank you for the question. If you use the XLR outputs on the 3Dio, you are probably already aware that you must provide phantom power through the XLR cables in order...
Hi Jonny, Thank you for your question. As of May 2023, we do not have a microphone that is designed to accommodate IEMs or earbuds. While our microphones can be used for headphone testing (primar...
Hello, I have had 3Dio FS XLR for a while and decided to pick it up again, so I bought Presonus Studio 24C and attempted to connect through FS cables. No matter what settings on the Audio Box itsel...
Hi there! I do plenty of reviews with In-ear earphones and Earbuds. And I am considering to purchase one of your products. May I know which model is best for in-ear earphones and earbuds? ...
Hi @Anastasios Bozinis, Thank you for the question. The answer depends on what you are recording. If you are streaming ASMR, we have already written a post about optimizing audio for ASMR that yo...
Good evening! I have a 3dio microphone, but it has a jack instead of an XLR connection. I would like to ask how I can make my stream sound more professional. It sounds good, but not as perfect as o...
@3Dio Thank you for your help. What if I connect 3dio fs as XLR via camera audio interface like Saramonic SR-PAX 1? 3.5mm to 3.5 from Saramonic to Canon. Then balanced 1/4 trs to xlr in li...
Hi Oxana, Thank you for posting your questions. I'm happy to help troubleshoot. First, the Scarlett 2i2 receives it's power via the USB-C cable. Therefore, the USB-C cable must be plugged into a ...
Hey As you can see in the topic I'm trying to connect those 3 things. But my problem is that I don't know how to connect all those so that I can monitor the sound at the same time during recording...
Hello @Adenike Torriani, Thank you for reaching out to us and for the explanation and picture of your audio setup. First, the 1/4" connectors plugged into the Midiplus should be reversed. The bla...
Hello, I have one 3Dio Fs with a Midiplus Smartface II audio interface. When the Hosa splitter cable is connected to the interface and the mic, the cables pick up the sound, but I can...
Hi @Megan Day, Thank you for reaching out to us. We received your order! It looks like you were able to successfully use our checkout with Affirm. Let us know if you didn't receive the order con...
Hi! I was approved for affirm but it is not showing in checkout.
Hi @Ann Van Den Broeck, Apologies about that. I've uploaded a copy of the script in this folder here: https://www.dropbox.com/sh/l4s8mkcr5qz0r42/AADLYz2_-csbD8zAugVXycM3a?dl=0 Please let us know...
Thanks! However I cant click the download for 3Dio Omni-Binaural to Ambisonic plugin
interesting information
Hi @Vlad Lek, Thank you for reaching out to us. All 3Dio microphones are compatible with both the Zoom H8 and Nikon D850. To connect to the 3Dio to the Zoom H8, you can use two (2) XLR cables an...
Hi! Tell me please, are these system compatible and work together? Wanna assemble the kit for recording nature sounds with video,and wanna be sure that it all works fine.
Hello @jisoo kim, Thank you for your post. We get this question often from customers asking how to replace the black felt or black circle inside the ear canal. This black circle serves only one pu...
helloI'm currently using a 3dio fs mic. However, the black circle sponge-like sticker on the inside of the ear has fallen off and it does not work properly. Can this round sponge be purchased separ...
changed the battery and it worked!
I will try replacing the battery and if that still doesn't work, can you guys take a look at my mic ? I have 2 cables that I've tried and both pull out easily so I think the hole where the cable go...
I can pull very gently with 2 fingers and it will completly pull out of the mic
I bought a new cable but had the same problem but I tried the old cable and now it works. But the problem is that both cables fall really easily out of the hole in the mic. So it is a very loose co...
Hi @Peter Baert, Thank you for your question! That is a cool project! First, I would recommend getting this to mount to the bike. This should give you the flexibility you need to attach it any pa...
Hi @Cock Roach, Thank you for our question. The components that make up our products are manufactured in the US, China & the UK. All of our products are designed and assembled in the US. Let...
Hi, We have a cool project to record with a 3Dio Mike on an indoor bicycle 🚴 track. We're wondering what the best way is to mount the mic on the bike. There are some solutions I found on the web...
Where are your products (specifically, Free Space XLR) made? To be more blunt, are they made in China? Cheers
Hi @Olivia Crowley, Thank you for your post. I'm sorry to hear your microphone isn't working properly. We appreciate you describing all of the troubleshooting efforts. You went through many of th...
I woke up this morning and discovered there was no sound coming into the left ear capsule of my 3Dio FS any more! It worked without issue last night. My set up is: 3Dio FS (non-XLR) connected to ...
Hi @Wesley Pyburn, Thank you for the info. I'm sorry to hear the right ear sounds louder. I'm happy to help troubleshoot. First, can you describe how you captured the audio? In order to properly ...
Hi. I bought a 3Dio FS, and after receiving it, the right sounds consistently louder than the left, and evens sounds a little different. I'm not sure what's going on. Here's a sample: Soundcloud ...
Hi @Timo Kerminen, Great question. Yes! There is voltage spike protection for the 3.5mm output should phantom power inadvertently be sent through that connection. This protection is in place for a...
Hi, is the 3,5mm TRS output of 3Dio FS protected or otherwise tolerant against accidental 48V Phantom power from the audio interface? Info needed for a setup where audio interface only has XLR mic...
If you made a purchase attempt with your credit card but the payment failed or was declined, the funds may not be available for some period of time after the purchase attempt, even if your order wa...
Hi, Thank you so much for your help and your quick answer, I will change my Focusrite then ! Have a nice day, Kind regards Pinel O
Hi @Océane Pinel, Thank you for your post. I'm sorry to hear you're having trouble with the microphone. I'm happy to help troubleshoot. First, the Focusrite Scarlet Solo is not compatible ...
Hello, I have some issues with the 3Dio FS I received today. I tried it on my Focusrite Scarlet Solo and got no sound from the 3Dio FS but only interferences. I changed the gain, bought ...
Hi @Ann Van Den Broeck, Thank you for your question. The Omni Pro model is specifically designed for VR audio capturing and is intented to be paired with a 360° camera. We offer two solution...
So I am trying to figure out how to do the routing of the Omni pro and the zoom f8n. Do I need ambisonic mode for this? I have never used this and do ASMR videos, usually with 2shotgun or condense...
Hi @Antonella Yacante, Thank you for your question. Typically, Canon camera's have both an external mic input as well as a headphone output. Therefore, you should be able to monitor the audio usi...
Hi @Chimney Cakes, Thank you for the information and the image. Have you tried replacing the internal 9V battery? If the battery level is low, the volume output will be low and/or one of the ears...